Privacy Policy

Introduction

Welcome to http://heat-damage-auto-body-repair.dentrepair-talk.com (hereafter referred to as “Heat Damage Auto Body Repair,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy details how we collect, use, disclose, and protect your personal information in accordance with international data protection laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act, Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant legislation.

Scope

This policy covers all aspects of our website, including but not limited to, online applications, services, products, and any interactive features associated with them. It is important to be aware that this privacy statement does not extend to external platforms, applications, or services linked from our site, as they have their own distinct privacy policies over which we have no control.

Processing Activities

Our Privacy Policy guides how your personal information is handled when:

You use any of our online applications or services.
You visit our websites and engage with the content.
We communicate with you via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We gather a range of personal data to enhance your experience and improve our services. Here’s a detailed breakdown:

Account Information: Details required to create an account on our platform, such as name, email address, username, and password.
Payment Information: Credit card or debit card details, payment history, and billing addresses for processing transactions.
Financial Information: Data related to your financial status, creditworthiness, and banking information (when you choose to link bank accounts).
Purchase Information: Items purchased from our online store, purchase frequency, and order history.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for location services and personalized content.
Location Data: Geographic tracking data if you opt-in to share your location.
Feedback: Comments, reviews, and ratings provided by users regarding our products or services.
Social Media Information: Data from social media platforms when you connect your accounts to our services (e.g., profile pictures, friends/followers lists).
Product Information: Details about products you view, search for, or purchase on our website.

We collect this data through direct user input, server logs, cookies, and other tracking technologies. Additionally, third-party partners may share personal information with us, but they are bound by their respective privacy agreements.

Cookies

Cookies are small text files stored on your device to enhance user experience. We use cookies for several purposes:

Strictly Necessary: These ensure basic functions of our website and applications work correctly.
Preference: Cookies remember your preferences, such as language settings and display choices.
Analytics: They enable us to analyze user behavior and improve the performance of our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set.

Retention and Deletion

We retain personal data for as long as it is necessary for the fulfillment of the purposes for which it was collected, plus a reasonable period afterward for legal compliance or business needs. Once the data is no longer needed, we securely delete or anonymize it to ensure your privacy.

Security Measures

Protecting your information is our top priority. We implement robust security measures to safeguard personal data:

Encrypted Communication: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards to process payments, analytics, and other functions.

Children’s Privacy

Our services are not directed towards children under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover that we have inadvertently received such data, we will take immediate steps to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
Erasure and Restriction: In some jurisdictions, you can demand the deletion of your data or limit its use.
Data Portability: You may be able to transfer your data to another service provider.
Objection and Non-Discrimination: You have the right to object to certain processing activities and be free from discriminatory practices.
Appes/Complaints: You can file complaints with our privacy team or relevant supervisory authorities.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our data handling practices or legal requirements. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy regularly for any updates.

Contact Information

For any questions, concerns, or requests regarding your privacy:

Email: [email protected]
Address: Heat Damage Auto Body Repair, [Your Address], [City, State, ZIP Code]